Responsible Business

Sustainable procurement

Improving the sustainability of our supply chain and the goods & services we buy

Our ambition

Procurement process

We source a huge number of products and services globally - from vehicle glass, trims, adhesives and workshop tools to IT software and professional services. We want sustainability to be embedded in the way we operate, so that we make a positive difference through our procurement processes. At the heart of this lies close collaboration with our suppliers.

Our actions

Code of Conduct

Within our Sustainable Procurement Programme, our Code of Conduct outlines the standards we expect our suppliers to meet. Our due diligence approach includes financial and legal checks, supplier self-assessments and onsite audits against our Code and relevant local legislation.

We’re helping our suppliers set and work towards ambitious emissions and waste reduction targets. Many now also have targets on DE&I and employee safety and welfare.

Good practice

Our on-site audits also record good practice in areas such as employee health, safety and well-being and the environment. Since 2021, we’ve logged over 250 good practices – such as cultural inclusion events, employee volunteering programmes and waste and emissions reduction activities. We’re sharing these with our partners to help drive improvement.

Eliminating waste

We're eliminating waste in our supply chain wherever we can, increasingly transporting windscreens without plastic bags, for example, and using returnable steel crates.

We're working with Bosch to redesign Areotwin wiper packaging and remove the unnecessary waste of adapters, with the aim of reducing plastic and cardboard waste by 35 and 49 tonnes a year respectively.